Patient Satisfaction

Patient satisfaction studies

While awards and recognition from independent accrediting agencies are important, we believe it is equally important to learn what our patients think about the care they receive at our hospital. Your loyalty and satisfaction are very important to us at Lower Keys Medical Center. Shortly after you return home the Press Ganey organization may contact you via mail with a survey. Your response will enable us to realistically grade our services and make changes as necessary to continue providing the best possible care for our patients.

These opinion surveys serve as a quality check for our hospital. Survey results are reviewed timely by local hospital leadership teams and, where necessary, corrective action is taken immediately.

Reputation for excellence

Our reputation for excellence is largely due to the physicians who refer their patients to our hospitals and utilize our diagnostic and curative services. Our medical staff is the cornerstone of our existence, and we are indebted to them for their service.