While awards and recognition from independent accrediting agencies are important, we believe it is equally important to learn what our patients think about the care they receive at our hospital. Your loyalty and satisfaction are very important to us at Lower Keys Medical Center.
Following your stay with us you may receive a telephone call asking for your feedback. This call will only take a few minutes, and your feedback will be used by Lower Keys Medical Center to continually provide excellent patient care. Patients are randomly selected. Your feedback is appreciated and valued.
If you have any questions about the survey process or your stay with us, please contact Lower Keys Medical Center's Patient Advocate at (305) 294-5535, ext: 3360.
These opinion surveys serve as a quality check for our hospital. Survey results are reviewed timely by local hospital leadership teams and, where necessary, corrective action is taken immediately.