Patient Satisfaction Studies
While awards and recognition from independent accrediting agencies are important, we believe it is equally important to learn what our patients think about the care they receive at our hospital. Upon discharge, each patient is asked to complete a detailed questionnaire that covers a variety of services, such as the admissions process, the time nurses spend with patients, staff responses to patient concerns, the quality of food, etc.
These opinion surveys serve as a quality check for our hospital. Survey results are reviewed timely by local hospital leadership teams and, where necessary, corrective action is taken immediately.
Reputation for Excellence
Our reputation for excellence is largely due to the physicians who refer their patients to our hospitals and utilize our diagnostic and curative services. Our medical staff is the cornerstone of our existence, and we are indebted to them for their service.